Program Coordinator, Kinnect to Family

To apply, please e-mail your resume to Susie Cummings at Scion Staffing, Inc. at

Title: Program Coordinator

Reports to: Program Manager

Job Location:  Cleveland (hybrid/remote)

Benefits: Medical, Dental, Vision and Retirement, Paid Time Off, Holidays

Date Posted: May 2023

Overview of Kinnect

Kinnect is a private non-profit that was founded in 2005. Kinnect leverages its leadership expertise to design programs, products and services that transforms the child welfare system. Kinnect leads innovation to reduce the time that children spend in the child welfare system and to prevent entry into the child welfare system. Kinnect achieves this by partnering with organizations to transform beliefs, values and actions to ensure permanent families for all children in the shortest time possible. We believe that childhood is a fundamental human right and that all children deserve permanent families. We believe that every day that a child is in foster care, separated from their kin and community is a day in crisis. We embrace hope, possibility and innovation and we treat everyone with dignity and respect.

Overview of the Kinnect to Family (KTF) & Youth Centered Permanency Roundtables (YCPRT)

Kinnect to Family is a specialized, intense, family search and engagement program. Diligent search strategies are used to identify a vast array of connections for children and families encountering child welfare. We empower kinship caregivers and wrap them in stabilizing supports using relentless effort, focus and determination. As with all Kinnect programs, we embrace family to be defined as biological, adoptive, foster and all other kin and persons who have meaningful relationships with the family of origin; such as neighbors, coaches, and lifelong friends. We believe all children have caring and capable extended families that are willing to help raise their kin when needed. With the right tools and engagement, families can be united together to support one another through kinship care.

Youth Centered Permanency Roundtables is a structured professional case consultation that partnerships with professionals and youth supports to promote youth voice and focus during their journey to permanency. YCPRTs generally serve youth 12 years and old who have been in the custody of a Public Children Services Agency (PCSA) for more than 12 months. This reoccurring service strives to increase connections for youth and increase the timeliness to their permanency while promoting team effort, creativity, and accountability.

Position Summary

The Program Coordinator is a full-time position dedicated to providing primary support to the Kinnect to Family and YCPRT Programs.  The Program Coordinator reports to the Program Manager.  The primary functions of this role include administrative support, coordinating statewide, regional, and programmatic communications and events, and managing records. The Program Coordinator will be responsible for coordinating travel accommodations, tracking information through the use of spreadsheets and online database tools, and maintaining professional relationships with external vendors and contractors.

Essential Functions

  • Provide consistent administrative support on an individual, team, and programmatic basis.
  • Make comprehensive training and meeting arrangements, including food orders, facility amenity coordination, and other logistics.
  • Complete travel arrangements for self and others.
  • Provide training and meeting scheduling support, including creation and maintenance of in person and virtual training and learning community schedules.
  • Take clear comprehensive notes.
  • Assist in planning support for meetings, special projects, and requests.
  • Provide polished written and verbal communications.
  • Prepare, distribute and maintain all meeting and training supplies and materials in a timely manner.
  • Coordinate training registration and evaluation process.
  • Keep materials up-to-date and produced in a professional manner.
  • Coordinate communications with internal and external stakeholders.
  • Troubleshoot issues and respond to questions from meeting participants, training attendees, site partners, and team.
  • Maintain orderly and complete files and records.
  • Produce reports and presentations.
  • Performs other responsibilities assigned by the Program Manager.

Skills and Competencies:

  • Strong written and verbal communication
  • Organization and superior time management skills with the ability to meet multiple program deadlines and manage multiple tasks
  • Process management skills
  • Adaptation, flexibility, and dependability
  • Teamwork, initiative, and problem solving
  • Ability to use customer service initiatives to work with partner sites
  • Knowledge of Microsoft Office programs
  • Possess a valid driver’s license and dependable transportation


  • Bachelor’s Degree preferred; Social Work, Social Services or Business Administration or related field, preferred.
  • Experience in the child welfare field with knowledge of foster care and adoption, strongly preferred.
  • Demonstrated experience working with teams utilizing strategies to overcome obstacles.
  • Experience maintaining an internal Share Point site and a high level of proficiency in Microsoft Office, required.
  • Related experience using databases preferred.
  • Demonstrated experience working with interdisciplinary teams utilizing innovative strategies to overcome obstacles.

Working Conditions:

  • This job generally operates in a professional office and home office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, Ability to have regular interaction via telephone, teleconference, text and email with Kinnect’s team as well as in the community.
  • TRAVEL REQUIRED, AS NEEDED. MUST HAVE ACCESS TO OWN TRANSPORTATION. Travel is throughout Ohio for quarterly Learning Community, Program Trainings/Presentations, bi-annual Team Days, and other support opportunities as needed.
  • This job requires occasional overnight travel in the state of Ohio. Some infrequent travel outside the service area may be required for implementation support, presentations, and trainings
  • Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal conviction(s) will be made before excluding an applicant from consideration.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

All employment decisions at Kinnect are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, size, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

American’s with Disabilities Act: This position involves sitting in a stationary position for at least 50% of the time and the ability to ambulate without assistance to attend on-site meetings, as needed. The job requires movement in a typical office environment with file cabinets, office machinery, office furniture and typical hallway and access doorways. The position must operate typical office equipment, such as copiers, telephones, computers and peripherals. This job requires that the person must have the ability to access transportation to attend meetings and special events. The organization provides reasonable accommodations for this position